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Receiving a memorandum

Published 10 October 2026, Updated 10 October 2026

Deployment and e-mail notification

When a person in charge publishes (deploys) a memorandum, AirSupervision can immediately send an e-mail and an internal message to every active member who has one of the selected roles. The subject looks like:

Your organization Memorandum – active date

The e-mail tells you that a new memorandum has been published and when it becomes active. Even if you have chosen not to receive e-mails from AirSupervision, the internal message still reaches your message box.

Good to know: the person in charge can decide not to send this alert. A memorandum can therefore appear in your Memos center without any e-mail. The lock described in the next article applies in all cases.

The active date: a memorandum can start later

Every memorandum has an active from date. The notification is sent when the memorandum is published, but the memorandum itself can become active later:

SituationWhat happens
Active date is todayThe memorandum is immediately in your Unread folder and must be acknowledged.
Active date is in the futureYou receive the e-mail now, but the memorandum is not yet visible and does not lock your access. It appears in your Unread folder on its active date, and the lock starts that day.
An end date is setAfter that date, the memorandum becomes inactive automatically. It no longer has to be acknowledged.

Example: on October 10, the Operations Manager publishes a memorandum about a runway closure that starts on October 20. You receive the e-mail on October 10. On October 20, the first time you open AirSupervision, the memorandum is waiting for you and you must acknowledge it before doing anything else.

Memos center (manager view) with the Waitings folder selected, showing a memorandum active from a future date and its expiry date
Memos center (manager view) with the Waitings folder selected, showing a memorandum active from a future date and its expiry date

Recurring memoranda

A memorandum can be set to repeat (for example every year). It then comes back on the next date, and concerned members must read and acknowledge it again. This is typically used for annual reminders such as yearly safety briefings.

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