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Booking an appointment

Published 15 October 2026, Updated 16 October 2026

  1. Choose your appointment type (see Choosing a type and reading the calendar).
  2. Browse the calendar to the week you want.
  3. Click an Available cell. The Schedule an appointment window opens.
  4. Check your name, email, cell phone and phone. These come from your AirSupervision profile. Update your profile if they are wrong.
  5. Check the summary: Appointment type, Date, Start, End, Duration.
  6. If the appointment requires payment, complete the payment section (see Paying for an appointment).
  7. Click Schedule (the button reads Pay and Schedule when a payment is required).
  8. A message confirms that the appointment is scheduled and a confirmation email is sent to you. Keep it for your records.
Desktop Schedule an appointment window with the appointment summary, the order details and the payment card details
Desktop Schedule an appointment window with the appointment summary, the order details and the payment card details

Your appointment now appears on the calendar under My Schedule.

Common reasons a booking is refused

MessageWhat to do
You already have the maximum number of future appointmentsCancel or wait for one of your existing appointments to pass.
The time is no longer availableSomeone just booked it. Refresh and choose another time.
Too early or too far aheadRespect the minimum days of notice and the maximum booking window.
Appointment type no longer availableChoose a different type or contact the center.

What it looks like on a phone

Tap a day, then tap a start time. The Schedule window shows your details and the appointment summary.

Mobile list of available start times for the selected day
Mobile list of available start times for the selected day
Mobile Schedule window with the appointment summary and the payment notice
Mobile Schedule window with the appointment summary and the payment notice
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