Published 6 January 2023, Updated 23 January 2023
If you have never created your password, launch your favorite browser and type in the address bar the following URL using the organization specific ID.
Desktop http://www.airsupervision.com:8888/ID/
Mobile device http://www.airsupervision.com:8888/ID/mb
Request a temporary password
You have to request a temporary password in order to continue.
Desktop browser:
- Enter the email you have provided to your organization
- Enter the email you have provided to your organization
- Check if you are a human
- Click on SEND
Mobile device browser:
- Enter the email you have provided to your organization
- Enter the email you have provided to your organization
- Click on SEND
In within the next 2 minutes you will receive, on the email address you have provided, a temporary password that you will use to Login. The organization might have set a time limit for the validity of the temporary password. Do not wait too long. Otherwise you will have to request a new temporary password.
If you did not received any temporary password, check your spams folder in your email app or ask your organization to check if your email has not been misspelled or your account been deactivated.
In the case you received a temporary password without being the requester. Somebody is probably trying to steel your identity. Connect to the system as soon as possible and modify your password or ignore the warning if you Didn’t do this! or log in again if the temporary password has expired.
Create a new password
Using your temporary password to login, you will be invited to create a new password
- Enter your new password
- Enter your new password again
- Click on SEND
- If succeeded, you’ll be redirected to the portal homepage, log in.
Password and security
A strong password is an important protection to help you have safer online transactions. Here are some steps to create a strong password. Consider using some or all to help protect yourself online:
- Length. Make your passwords at least eight (8) long.
- Complexity. Include a combination of at least three (3) upper and/or lowercase letters, punctuation, symbols, and numerals. The more variety of characters in your password, the better.
– think of a memorable phrase on which to base the password.
– replace words with meaningful numbers or special symbols (e.g. to, too = 2, for = 4, and = &).
– capitalize some of the first letters.
– replace letters with numbers or special characters that look similar (e.g. I = 1, o = 0, s = 5 or $).
– try to include a number somewhere.
– Try replacing an ‘e’ with three or ‘oh’ with a zero. E.g z00gard3n.
– don’t use a space, backslash (‘\’) or a pound sign (“£”) in your password.
– don’t use characters that aren’t readily accessible on the keyboard formats you are likely to be using (e.g. ø if you need to use UK format keyboards). - Variation. Change your passwords often. Set an automatic reminder to update passwords on your email, banking, and credit card websites every three months.
- Variety. Don’t use the same password for everything. Cyber criminals can steal passwords from websites that have poor security, and then use those same passwords to target more secure environments, such as banking websites.
Avoid common password pitfalls
Cyber criminals use sophisticated tools that can rapidly decipher passwords.
Avoid creating passwords that use:
- Dictionary words in any language.
- Words spelled backwards, common misspellings, and abbreviations.
- Common letter-to-symbol conversions, such as changing “and” to “&” or “to” to “2”.
- Sequences or repeated characters. Examples: 12345678, 222222, abcdefg, or adjacent letters on your keyboard (qwerty).
- Personal information that could be guessed or easily discovered. Your name, birthday, driver’s license number, passport number, or similar information.
AirSupervision and passwords
The portal does not store any user’s password. Instead it is strongly encrypted and hashed by the browser on the computer, client side, before being sent to AirSupervision. This ensure the user that the information does not travel through the internet in “clear”. The system only store the encrypted version of the password. In the case the user loose his password, he will have to request a new one