Appointment type settings

Published 15 October 2026, Updated 15 October 2026

Click Settings. The window Appointment type settings has one tab per type, a General tab and a + tab to create a type. Buttons at the bottom: Delete, Reactivate, Save, Cancel. Changes in several tabs are saved together with Save.

General tab

Read-only values defined by the application:

Value	Meaning
Contact email	Contact shown to members.
Calendar interval	Length of one row of the calendar, in minutes.
Maximum months in advance	How far ahead members can book (or No limit).
Display start time / end time	Hours shown on the calendar.
Closed weekdays / Closed dates	Closures that apply to every type.

Type tab: full option reference

Option	Purpose	Effect for members	Recommended use
Internal key	Fixed identifier created for a new type.	Not shown.	Read only.
Available for scheduling	Switches the type on or off.	Off: members can no longer book it.	Keep off while preparing a new type.
Reset	Restores the type’s default values after confirmation.	Unsaved changes in the window are lost.	Use if the type was set up wrongly.
Title	Name of the type. Required.	Shown in the type list.	Short and clear.
Short description	One-line summary.	Shown under the list when choosing.	Say what the appointment is for.
Calendar description	Longer explanation.	Shown above the calendar.	Instructions, documents to bring.
Duration mode	Fixed duration or Flexible duration.	Fixed: every appointment same length. Flexible: the member chooses up to a maximum.	Fixed for standard visits.
Fixed duration (minutes)	Length of each appointment. Also sets the time step of the range picker.	Seen as “Each appointment lasts exactly N minutes”.	Match the real meeting time.
Maximum duration (minutes)	Longest flexible appointment. Blank = until the end of the business period.	Seen as “up to N minutes”.	Limit long bookings.
Minimum advance days	Days of notice needed. 0 = same day allowed.	Earlier days are not offered.	1 or more to avoid last-minute bookings.
Rescheduling cutoff days	Days that must remain before the start for a member to move it. 0 = until it starts.	After the deadline the member can only cancel.	Protect your preparation time.
Maximum future appointments per user	Upcoming bookings of this type per person. 0 = no limit.	Blocks extra bookings with a message.	1 for one-time services.
Concurrent appointments	How many appointments may share a time.	When full, the time shows Already scheduled.	Number of staff able to receive members.
Related licence	Links the type to a licence application.	The type is hidden for members who still have that application open.	Use to avoid duplicate bookings.
Billing items	One accounting item per line as CODE=quantity. Blank = free.	Member sees Order details and must pay by card (managers may enter an invoice number).	Only enter codes that exist in accounting.
Closed weekdays	Days when the type is never offered.	Cells marked Closed.	Weekends.
Closed dates	Single dates or ranges that are closed, one per line.	Cells unavailable on those dates.	Holidays and vacations.
Specific available date/time ranges	Exceptions that open a time even on a closed day.	Cells become Available.	Extra Saturday sessions.
Allowed start minutes	Minutes past the hour when an appointment may begin (0, 15, 30, 45). At least one needed.	Only those cells are Available; others are “Open, not a start time”.	0 and 30 for half-hour slots.
Weekly business hours	Periods per weekday. Empty = closed.	Only these hours can be booked.	Match the opening hours.

Creating a new appointment type

1. Click the + tab. A new tab named New appointment type appears.
2. Fill Title; the internal key follows it automatically.
3. Complete descriptions, duration, limits, billing, closures, start minutes and business hours.
4. Tick Available for scheduling once ready (new types start switched off).
5. Click Save. A confirmation message appears and the page reloads.

Deleting, reactivating and resetting

Action	Effect
Delete	Removes the type from members. It becomes “(inactive)” in the tab title. Existing appointments are kept; owners can still manage their upcoming ones.
Reactivate	Brings an inactive type back.
Reset	Restores defaults after a confirmation (“Reset to defaults”).
Save	Validates and stores all tabs. Errors appear in red at the bottom, for example a missing title, invalid business hours, overlapping periods or an invalid billing item.