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Status and Closed are different

Published 4 October 2026, Updated 4 October 2026

This is the most important rule in the task system.

  • Status describes the stage of the work.
  • Closed controls whether the task is still active and whether it appears in the default Open list.

Setting Status to Completed does not close the task. A Completed task can remain visible as Open until someone explicitly sets Closed to Closed.

Status reference

StatusRecommended use
Not StartedThe work is known but has not begun. This is the default for a new task.
In progressSomeone is actively working on it.
CompletedThe work itself is finished and may be ready to close.
Waiting someoneProgress depends on a response, approval, document, or action from another person.
DeferredThe work has intentionally been postponed. Review its dates and explanation.
ReviewThe result needs verification before final closure.
ErrorA problem prevents normal completion and needs attention.

A reliable completion method is:

  1. Set the Status to Completed when the work is done.
  2. Confirm that the description, assignment, and dates are correct.
  3. Set Closed to Closed when no further active follow-up is needed.

Closed tasks remain in the history of the area. Select All or Closed in the Closed filter to find them later.

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