{"id":5752,"date":"2026-10-25T09:58:22","date_gmt":"2026-10-25T13:58:22","guid":{"rendered":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/notes-and-history\/"},"modified":"2026-10-25T09:58:22","modified_gmt":"2026-10-25T13:58:22","slug":"notes-and-history","status":"publish","type":"docs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/notes-and-history\/","title":{"rendered":"Notes and history"},"content":{"rendered":"\n<p><strong>Display notes<\/strong> shows the notes of the case, newest at the bottom, with the date and the author. Type in <strong>Add a note&#8230;<\/strong> and click <strong>Add the note<\/strong>. You can also add a note without opening the window with <strong>Add a Case Quick Note<\/strong> (<strong>Ctrl+Enter<\/strong> to save).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-notes.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"565\" height=\"458\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-notes.png\" alt=\"Case notes\" class=\"wp-image-5728\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-notes.png 565w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-notes-300x243.png 300w\" sizes=\"(max-width: 565px) 100vw, 565px\" \/><\/a><figcaption class=\"wp-element-caption\">Case notes<\/figcaption><\/figure>\n\n\n\n<p><strong>Display history<\/strong> lists everything that happened to the case, newest first: creation, status changes, checklist changes, files added, priority, closing, accounting acknowledgment, signature and emails sent (with the recipients).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-history.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"565\" height=\"458\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-history.png\" alt=\"Case history\" class=\"wp-image-5707\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-history.png 565w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-history-300x243.png 300w\" sizes=\"(max-width: 565px) 100vw, 565px\" \/><\/a><figcaption class=\"wp-element-caption\">Case history<\/figcaption><\/figure>\n","protected":false},"featured_media":0,"parent":5745,"menu_order":7,"template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5752"}],"collection":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":0,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5752\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5745"}],"next":[{"title":"Requests and completion notifications","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/requests-and-completion-notifications\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5753"}],"prev":[{"title":"Case files and member files","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/case-files-and-member-files\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5751"}],"wp:attachment":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/media?parent=5752"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/doc_tag?post=5752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}