{"id":5751,"date":"2026-10-25T09:58:22","date_gmt":"2026-10-25T13:58:22","guid":{"rendered":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/case-files-and-member-files\/"},"modified":"2026-10-25T09:58:22","modified_gmt":"2026-10-25T13:58:22","slug":"case-files-and-member-files","status":"publish","type":"docs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/case-files-and-member-files\/","title":{"rendered":"Case files and member files"},"content":{"rendered":"\n<p>Each case has its own folder of files (application form, medical certificate, identity documents&#8230;). Open it with the <strong>Files<\/strong> cell or <strong>View uploaded files<\/strong>. The window can be resized and minimized; the list can be sorted (name, date&#8230;) and shown as icons or as a list.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-dialog.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"664\" height=\"548\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-dialog.png\" alt=\"The case files\" class=\"wp-image-5702\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-dialog.png 664w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-dialog-300x248.png 300w\" sizes=\"(max-width: 664px) 100vw, 664px\" \/><\/a><figcaption class=\"wp-element-caption\">The case files<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Uploading a file<\/h3>\n\n\n\n<p>Drag a file from your computer and drop it in the case files window. The <strong>Upload file<\/strong> window asks <strong>Do you need to rename the file?<\/strong>: type the new name in <strong>Change for<\/strong> (the extension is kept) and tick <strong>Upload copy in member&#8217;s files<\/strong> to also keep a copy in the member&#8217;s personal files. Click <strong>Yes<\/strong> or <strong>No<\/strong> to upload, or <strong>Cancel<\/strong> to stop.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-upload.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"318\" height=\"196\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-upload.png\" alt=\"Rename before uploading\" class=\"wp-image-5705\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-upload.png 318w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-upload-300x185.png 300w\" sizes=\"(max-width: 318px) 100vw, 318px\" \/><\/a><figcaption class=\"wp-element-caption\">Rename before uploading<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Copying files between windows with drag and drop<\/h3>\n\n\n\n<p>The case files window accepts files dragged from two other windows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Member files<\/strong>: click <strong>Member files<\/strong> at the bottom of the case files window (or <strong>Member \u203a Member files<\/strong> in the right-click menu). Drag a file from the member&#8217;s files and drop it into the case files.<\/li>\n\n\n<li><strong>Course uploaded files<\/strong>: open <strong>Member \u203a Courses<\/strong>, right-click a course and choose <strong>Transfer in uploaded files \u203a Course uploaded files<\/strong>. Drag a file from the course files window into the case files.<\/li>\n<\/ul>\n\n\n\n<p>The file is copied into the case; the original stays where it was.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-dragdrop.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1372\" height=\"552\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-dragdrop.png\" alt=\"Dragging a member file into the case files\" class=\"wp-image-5703\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-dragdrop.png 1372w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-dragdrop-300x121.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-dragdrop-1024x412.png 1024w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-dragdrop-768x309.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Dragging a member file into the case files<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">File actions<\/h3>\n\n\n\n<p>Right-click a file to <strong>Download<\/strong>, <strong>Delete<\/strong>, <strong>Cut<\/strong>, <strong>Copy<\/strong>, <strong>Rename<\/strong>, <strong>Download Zip<\/strong>, <strong>Send file<\/strong> by email, <strong>Lock<\/strong> it (restricted access) or see <strong>More options<\/strong>. Deleting asks for a confirmation and cannot be undone. Locked files show a padlock; files you are not allowed to open stay greyed out. For details on these actions see <a href=\"https:\/\/www.airsupervision.com\/wp-r\/docs\/general-knowledge\/handling-files-and-folders\/\" target=\"_blank\" rel=\"noreferrer noopener\">Handling files and folders<\/a> and <a href=\"https:\/\/www.airsupervision.com\/wp-r\/docs\/general-knowledge\/handling-files-and-folders\/the-files\/\" target=\"_blank\" rel=\"noreferrer noopener\">The files<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-menu.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"664\" height=\"548\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-menu.png\" alt=\"File right-click menu\" class=\"wp-image-5704\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-menu.png 664w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-menu-300x248.png 300w\" sizes=\"(max-width: 664px) 100vw, 664px\" \/><\/a><figcaption class=\"wp-element-caption\">File right-click menu<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-delete.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"315\" height=\"216\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-delete.png\" alt=\"Delete file confirmation\" class=\"wp-image-5701\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-delete.png 315w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-files-delete-300x206.png 300w\" sizes=\"(max-width: 315px) 100vw, 315px\" \/><\/a><figcaption class=\"wp-element-caption\">Delete file confirmation<\/figcaption><\/figure>\n","protected":false},"featured_media":0,"parent":5745,"menu_order":6,"template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5751"}],"collection":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":0,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5751\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5745"}],"next":[{"title":"Notes and history","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/notes-and-history\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5752"}],"prev":[{"title":"Checklist items","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/checklist-items\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5750"}],"wp:attachment":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/media?parent=5751"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/doc_tag?post=5751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}