{"id":5748,"date":"2026-10-25T09:58:20","date_gmt":"2026-10-25T13:58:20","guid":{"rendered":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/the-right-click-menus\/"},"modified":"2026-10-25T09:58:20","modified_gmt":"2026-10-25T13:58:20","slug":"the-right-click-menus","status":"publish","type":"docs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/the-right-click-menus\/","title":{"rendered":"The right-click menus"},"content":{"rendered":"\n<p>Right-click a case in the list to open its menu. The menu title shows the case reference.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-main.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"242\" height=\"375\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-main.png\" alt=\"The right-click menu of an unsigned case\" class=\"wp-image-5690\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-main.png 242w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-main-194x300.png 194w\" sizes=\"(max-width: 242px) 100vw, 242px\" \/><\/a><figcaption class=\"wp-element-caption\">The right-click menu of an unsigned case<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Menu item<\/th><th>What it does<\/th><th>When it is shown<\/th><\/tr><\/thead><tbody><tr><td><strong>TC licence values<\/strong><\/td><td>Read-only summary of the values to copy into the Transport Canada application, with the case files and the flight time of an enrolled course.<\/td><td>Always<\/td><\/tr><tr><td><strong>Member<\/strong> \u203a &#8230;<\/td><td>Member tools (see below).<\/td><td>Always<\/td><\/tr><tr><td><strong>Last intervene<\/strong><\/td><td>Name of the last person who worked on the case.<\/td><td>Always<\/td><\/tr><tr><td><strong>View uploaded files<\/strong><\/td><td>Opens the case files.<\/td><td>Always<\/td><\/tr><tr><td><strong>Checklist items<\/strong><\/td><td>Opens the checklist.<\/td><td>Always<\/td><\/tr><tr><td><strong>Set Status<\/strong> \u203a &#8230;<\/td><td>Choose a new status.<\/td><td>Always<\/td><\/tr><tr><td><strong>Close<\/strong> \/ <strong>Open<\/strong><\/td><td>Closes or reopens the case.<\/td><td>Depends on the case<\/td><\/tr><tr><td><strong>Set priority<\/strong> \/ <strong>Set normal<\/strong><\/td><td>Sets or removes the priority flag.<\/td><td>Depends on the case<\/td><\/tr><tr><td><strong>Display notes<\/strong><\/td><td>Opens the case notes.<\/td><td>Always<\/td><\/tr><tr><td><strong>Display history<\/strong><\/td><td>Opens the case history.<\/td><td>Always<\/td><\/tr><tr><td><strong>Add a Case Quick Note<\/strong><\/td><td>Type a note and press <strong>Ctrl+Enter<\/strong> to save it.<\/td><td>Always<\/td><\/tr><tr><td><strong>Send a request<\/strong><\/td><td>Prepares the request email to the applicant.<\/td><td>Unsigned cases<\/td><\/tr><tr><td><strong>Send completion notification<\/strong><\/td><td>Prepares the completion email.<\/td><td>Signed cases whose type has a completion text<\/td><\/tr><tr><td><strong>Delete the case<\/strong><\/td><td>Deletes the case after confirmation.<\/td><td>Unsigned cases<\/td><\/tr><tr><td><strong>URLs resources<\/strong> \u203a &#8230;<\/td><td>Opens the reference links set on the case type (for example Transport Canada pages).<\/td><td>When the type has links<\/td><\/tr><tr><td><strong>Selected members<\/strong> \u203a &#8230;<\/td><td>Actions on all ticked cases.<\/td><td>When two or more cases are ticked<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Once a case is signed, <strong>Send a request<\/strong> and <strong>Delete the case<\/strong> disappear and <strong>Send completion notification<\/strong> appears (when the case type has a completion text).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-signed.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"242\" height=\"346\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-signed.png\" alt=\"The menu of a signed case, with Send completion notification\" class=\"wp-image-5694\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-signed.png 242w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-signed-210x300.png 210w\" sizes=\"(max-width: 242px) 100vw, 242px\" \/><\/a><figcaption class=\"wp-element-caption\">The menu of a signed case, with Send completion notification<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">The Member submenu<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-member.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"375\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-member.png\" alt=\"Member submenu\" class=\"wp-image-5691\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-member.png 480w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-member-300x234.png 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/a><figcaption class=\"wp-element-caption\">Member submenu<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Item<\/th><th>What it does<\/th><\/tr><\/thead><tbody><tr><td><strong>Case profile<\/strong><\/td><td>Shows the member&#8217;s details for this case (photo, licence, group, citizenship, date of birth, addresses, phones, email).<\/td><\/tr><tr><td><strong>Open Member profile<\/strong><\/td><td>Opens the full member profile in a new window (see <a href=\"https:\/\/www.airsupervision.com\/wp-r\/docs\/general-knowledge\/profile-details\/\" target=\"_blank\" rel=\"noreferrer noopener\">Members<\/a>).<\/td><\/tr><tr><td><strong>Member files<\/strong><\/td><td>Opens the member&#8217;s personal files.<\/td><\/tr><tr><td><strong>Daily Record<\/strong><\/td><td>The member&#8217;s flights and sessions, with totals.<\/td><\/tr><tr><td><strong>Courses<\/strong><\/td><td>The member&#8217;s courses with their hours.<\/td><\/tr><tr><td><strong>CBTA Training<\/strong><\/td><td>Competency-based training results of the member&#8217;s courses.<\/td><\/tr><tr><td><strong>Add competency<\/strong><\/td><td>Adds a competency (licence, rating, medical&#8230;) to the member&#8217;s profile.<\/td><\/tr><tr><td><strong>Add a profile Note<\/strong><\/td><td>A quick note in the member profile (<strong>Ctrl+Enter<\/strong> to save; only your level and above will see it) or <strong>Add full Note&#8230;<\/strong> for a complete note.<\/td><\/tr><tr><td><strong>Send an email<\/strong><\/td><td>Opens the email window with the member as recipient.<\/td><\/tr><tr><td><strong>Send an email with external client<\/strong><\/td><td>Opens your own email program.<\/td><\/tr><tr><td><strong>Send an SMS text message<\/strong><\/td><td>Shown when the member has a cellular number.<\/td><\/tr><tr><td><strong>Call Cell<\/strong> \/ <strong>Call Phone<\/strong><\/td><td>Calls the number (on devices that can call).<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-case-profile.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"675\" height=\"658\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-case-profile.png\" alt=\"Case profile\" class=\"wp-image-5684\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-case-profile.png 675w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-case-profile-300x292.png 300w\" sizes=\"(max-width: 675px) 100vw, 675px\" \/><\/a><figcaption class=\"wp-element-caption\">Case profile<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Quick notes, status and links from the menu<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-status.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"462\" height=\"462\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-status.png\" alt=\"Set Status submenu\" class=\"wp-image-5695\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-status.png 462w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-status-300x300.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-status-150x150.png 150w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-status-100x100.png 100w\" sizes=\"(max-width: 462px) 100vw, 462px\" \/><\/a><figcaption class=\"wp-element-caption\">Set Status submenu<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-quicknote.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"420\" height=\"385\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-quicknote.png\" alt=\"Add a Case Quick Note: type and press Ctrl+Enter\" class=\"wp-image-5692\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-quicknote.png 420w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-quicknote-300x275.png 300w\" sizes=\"(max-width: 420px) 100vw, 420px\" \/><\/a><figcaption class=\"wp-element-caption\">Add a Case Quick Note: type and press Ctrl+Enter<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-urls.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"455\" height=\"102\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-urls.png\" alt=\"URLs resources of the case type\" class=\"wp-image-5696\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-urls.png 455w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-urls-300x67.png 300w\" sizes=\"(max-width: 455px) 100vw, 455px\" \/><\/a><figcaption class=\"wp-element-caption\">URLs resources of the case type<\/figcaption><\/figure>\n\n\n\n<p>You can also right-click the <strong>Status<\/strong> cell of a line to get the status list directly.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-status-cell-menu.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"290\" height=\"330\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-status-cell-menu.png\" alt=\"Status menu on the status cell\" class=\"wp-image-5740\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-status-cell-menu.png 290w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-status-cell-menu-264x300.png 264w\" sizes=\"(max-width: 290px) 100vw, 290px\" \/><\/a><figcaption class=\"wp-element-caption\">Status menu on the status cell<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Working on several cases<\/h3>\n\n\n\n<p>Tick the checkboxes of two or more cases, then right-click one of them and open <strong>Selected members<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Send an email using system<\/strong>: one email to each selected applicant who has an email address.<\/li>\n\n\n<li><strong>Send an email with external client<\/strong>: opens your email program with all the addresses.<\/li>\n\n\n<li><strong>Send Internal Message<\/strong> \/ <strong>Send Internal blind copy message<\/strong>: an internal message to the selected members.<\/li>\n\n\n<li><strong>Set Status<\/strong>: gives the same status to all selected cases. A confirmation reminds you that an undo must be done one case at a time.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-selected.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"465\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-selected.png\" alt=\"Selected members submenu\" class=\"wp-image-5693\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-selected.png 800w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-selected-300x174.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/lic-ctx-selected-768x446.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Selected members submenu<\/figcaption><\/figure>\n","protected":false},"featured_media":0,"parent":5745,"menu_order":3,"template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5748"}],"collection":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":0,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5748\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5745"}],"next":[{"title":"Status, priority, closing and deleting","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/status-priority-closing-and-deleting\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5749"}],"prev":[{"title":"Creating a case","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/licensing-center\/creating-a-case\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5747"}],"wp:attachment":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/media?parent=5748"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/doc_tag?post=5748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}