{"id":5328,"date":"2026-10-15T09:08:06","date_gmt":"2026-10-15T13:08:06","guid":{"rendered":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/appointments\/managing-an-existing-appointment\/"},"modified":"2026-10-15T09:08:06","modified_gmt":"2026-10-15T13:08:06","slug":"managing-an-existing-appointment","status":"publish","type":"docs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/appointments\/managing-an-existing-appointment\/","title":{"rendered":"Managing an existing appointment"},"content":{"rendered":"\n<p>Click any appointment to open <strong>Appointment details<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Field<\/th><th>Meaning<\/th><\/tr><\/thead><tbody><tr><td>User<\/td><td>Member name; the id-card icon opens their profile in a new window.<\/td><\/tr><tr><td>Phone \/ Cell phone<\/td><td>With the country flag.<\/td><\/tr><tr><td>Email<\/td><td>The envelope icon starts an email.<\/td><\/tr><tr><td>Group<\/td><td>Shown when the member belongs to a group.<\/td><\/tr><tr><td>Appointment type, Date and time, Duration<\/td><td>The booking.<\/td><\/tr><tr><td>Invoice number<\/td><td>Shown when one is attached.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Buttons: <strong>Move appointment<\/strong> (if allowed), <strong>Delete appointment<\/strong>, <strong>Close<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Moving<\/h3>\n\n\n\n<p>Click <strong>Move appointment<\/strong>; the banner <strong>Rescheduling appointment<\/strong> asks you to select a highlighted start time. Choose the time to move the appointment. <strong>Cancel rescheduling<\/strong> (or Esc) abandons the change. The member is notified by email. Rescheduling is never charged again.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Deleting<\/h3>\n\n\n\n<p>Click <strong>Delete appointment<\/strong>. A confirmation lets you tick or untick <strong>Send a cancellation email to the member<\/strong> (ticked by default). A warning reminds you that if a fee was collected, a refund must be requested from accounts receivable and may take up to 60 days. Click <strong>Delete appointment<\/strong> to confirm.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-details.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"548\" height=\"414\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-details.png\" alt=\"The Appointment details window of a fictional member\" class=\"wp-image-5290\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-details.png 548w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-details-300x227.png 300w\" sizes=\"(max-width: 548px) 100vw, 548px\" \/><\/a><figcaption class=\"wp-element-caption\">The Appointment details window of a fictional member<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-move-banner.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"950\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-move-banner.png\" alt=\"The rescheduling banner and highlighted times\" class=\"wp-image-5291\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-move-banner.png 1400w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-move-banner-300x204.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-move-banner-1024x695.png 1024w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-move-banner-768x521.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">The rescheduling banner and highlighted times<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-delete-confirm.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"508\" height=\"236\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-delete-confirm.png\" alt=\"The delete confirmation with the notify checkbox and refund warning\" class=\"wp-image-5292\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-delete-confirm.png 508w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-delete-confirm-300x139.png 300w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/><\/a><figcaption class=\"wp-element-caption\">The delete confirmation with the notify checkbox and refund warning<\/figcaption><\/figure>\n","protected":false},"featured_media":0,"parent":5324,"menu_order":4,"template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5328"}],"collection":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":0,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5328\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5324"}],"next":[{"title":"Appointment type settings","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/appointments\/appointment-type-settings\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5329"}],"prev":[{"title":"Opening a closed time","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/appointments\/opening-a-closed-time\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5327"}],"wp:attachment":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/media?parent=5328"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/doc_tag?post=5328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}