{"id":5319,"date":"2026-10-15T09:08:03","date_gmt":"2026-10-15T13:08:03","guid":{"rendered":"https:\/\/www.airsupervision.com\/wp-r\/docs\/general-knowledge\/appointments\/paying-for-an-appointment\/"},"modified":"2026-10-15T09:08:03","modified_gmt":"2026-10-15T13:08:03","slug":"paying-for-an-appointment","status":"publish","type":"docs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/general-knowledge\/appointments\/paying-for-an-appointment\/","title":{"rendered":"Paying for an appointment"},"content":{"rendered":"\n<p>Some appointment types require a payment by credit card. When this is the case, the booking window shows a highlighted notice: <strong>Payment is mandatory before scheduling<\/strong>, and also tells you that no ID photo is needed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What you will see<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Section<\/th><th>Content<\/th><\/tr><\/thead><tbody><tr><td><strong>Order details<\/strong><\/td><td>The item(s) you will be charged for and the total.<\/td><\/tr><tr><td><strong>Payment card details<\/strong><\/td><td><strong>Card owner<\/strong>, card <strong>Number<\/strong>, <strong>Expiry date<\/strong> and <strong>CVC<\/strong>. A card logo appears as you type the number.<\/td><\/tr><tr><td>Terms<\/td><td>A link to the terms and conditions. Scheduling means you accept them.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">How to pay<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click an <strong>Available<\/strong> time and wait for the booking window.<\/li>\n\n\n<li>Read the <strong>Order details<\/strong> and confirm the total.<\/li>\n\n\n<li>Type the <strong>Card owner<\/strong> name exactly as printed on the card.<\/li>\n\n\n<li>Enter the card <strong>Number<\/strong>, <strong>Expiry date<\/strong> and <strong>CVC<\/strong>.<\/li>\n\n\n<li>Click <strong>Pay and Schedule<\/strong>. A loading indicator is shown while the payment is processed.<\/li>\n\n\n<li>When the payment succeeds the appointment is saved and you receive a confirmation email and a receipt email.<\/li>\n<\/ol>\n\n\n\n<p>Payments are handled securely by Stripe; card numbers are never stored by AirSupervision.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-book-payment-order.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"363\" height=\"281\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-book-payment-order.png\" alt=\"The Order details box with fictional items and total\" class=\"wp-image-5284\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-book-payment-order.png 363w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-book-payment-order-300x232.png 300w\" sizes=\"(max-width: 363px) 100vw, 363px\" \/><\/a><figcaption class=\"wp-element-caption\">The Order details box with fictional items and total<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-book-payment-card.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"363\" height=\"281\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-book-payment-card.png\" alt=\"The Payment card details form with fictional, test card values\" class=\"wp-image-5285\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-book-payment-card.png 363w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/appt-mgr-book-payment-card-300x232.png 300w\" sizes=\"(max-width: 363px) 100vw, 363px\" \/><\/a><figcaption class=\"wp-element-caption\">The Payment card details form with fictional, test card values<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">If payment cannot be made<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Message<\/th><th>Meaning and action<\/th><\/tr><\/thead><tbody><tr><td>Enter the card owner name before scheduling the appointment<\/td><td>Fill in the <strong>Card owner<\/strong> field.<\/td><\/tr><tr><td>Card details incomplete or declined<\/td><td>Check the number, expiry date and CVC, or use another card.<\/td><\/tr><tr><td>Card payment is temporarily unavailable<\/td><td>Online payment is currently off. Try later or contact the center.<\/td><\/tr><tr><td>The order details could not be loaded<\/td><td>The price could not be shown. Try again later.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>If the payment fails, no appointment is created.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Rescheduling and payment<\/h3>\n\n\n\n<p>Moving an existing appointment does <strong>not<\/strong> charge you again. Cancelling an appointment does not refund automatically: see <strong>Moving or cancelling an appointment<\/strong>.<\/p>\n","protected":false},"featured_media":0,"parent":5316,"menu_order":3,"template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5319"}],"collection":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":0,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5319\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5316"}],"next":[{"title":"Moving or cancelling an appointment","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/general-knowledge\/appointments\/moving-or-cancelling-an-appointment\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5320"}],"prev":[{"title":"Booking an appointment","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/general-knowledge\/appointments\/booking-an-appointment\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5318"}],"wp:attachment":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/media?parent=5319"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/doc_tag?post=5319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}