{"id":5020,"date":"2026-10-11T08:53:05","date_gmt":"2026-10-11T12:53:05","guid":{"rendered":"https:\/\/www.airsupervision.com\/wp-r\/docs\/organization-staff\/event-report-center\/settings-task-list-reminders-and-restrictions\/"},"modified":"2026-10-11T09:01:24","modified_gmt":"2026-10-11T13:01:24","slug":"settings-task-list-reminders-and-restrictions","status":"publish","type":"docs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/event-report-center\/settings-task-list-reminders-and-restrictions\/","title":{"rendered":"Settings, Task list, reminders and restrictions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Settings<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-settings.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1330\" height=\"820\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-settings.png\" alt=\"Settings tab with the alert option, the signature editor, Update my settings, the authorized members lists and the reminder delays\" class=\"wp-image-5003\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-settings.png 1330w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-settings-300x185.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-settings-1024x631.png 1024w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-settings-768x474.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Settings tab with the alert option, the signature editor, Update my settings, the authorized members lists and the reminder delays<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Option<\/th><th>Effect<\/th><\/tr><\/thead><tbody><tr><td><strong>Send a message alert to the concerned person<\/strong><\/td><td>When checked, each report you create sends an internal message (and an e-mail) to the member. The note below tells whether members can refuse e-mails.<\/td><\/tr><tr><td><strong>Force to include my below signature at the end of each report sent<\/strong><\/td><td>Adds the signature typed in the box to every report you create.<\/td><\/tr><tr><td><strong>Update my settings<\/strong><\/td><td>Saves these two options and the signature in your profile.<\/td><\/tr><tr><td>Authorized members lists<\/td><td>Who can correct, see, evaluate SMS, belongs to the QA team, or always sees reports (read-only). Hover over a card for contact details.<\/td><\/tr><tr><td>Reminder delays (read-only)<\/td><td>Days between automatic reminders for unanswered events, uncorrected QA findings and open SMS files; days between reminders for open scheduled actions; number of reminders before the QA team is alerted. They are set by an administrator in the system settings.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Task list<\/h2>\n\n\n\n<p>The <strong>Task<\/strong> tab is the safety team&#8217;s own task list: use it for follow-up work that is not a corrective action of a specific report (prepare the safety meeting, publish a safety bulletin, review the hazard log\u2026). It works exactly like the other task lists of AirSupervision: <strong>+<\/strong> adds a task (subject, start and due dates, status, priority, recurrence, description), the pencil edits the selected task and shows its history, the calendar icon shows or hides tasks scheduled to start later. Overdue due dates are shown in red, and the red number in the <strong>Task<\/strong> tab title tells how many tasks are overdue.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-task-v2.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1330\" height=\"820\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-task-v2.png\" alt=\"Task tab with the columns Closed, Status, Prio, Created, Created by, Subject, Start, Due, In charge and the toolbar\" class=\"wp-image-5028\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-task-v2.png 1330w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-task-v2-300x185.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-task-v2-1024x631.png 1024w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-task-v2-768x474.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Task tab with the columns Closed, Status, Prio, Created, Created by, Subject, Start, Due, In charge and the toolbar<\/figcaption><\/figure>\n\n\n\n<p>For the complete explanation (creating, assigning, recurring tasks, searching), see <strong><a href=\"https:\/\/www.airsupervision.com\/wp-r\/docs\/organization-staff\/tasks-and-task-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tasks and Task Center<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Automatic reminders<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Situation<\/th><th>What the system does<\/th><\/tr><\/thead><tbody><tr><td>Event report not answered<\/td><td>Sends a reminder to the member at the configured interval. After the configured number of reminders, the QA team is alerted.<\/td><\/tr><tr><td>QA finding not corrected \/ SMS file open<\/td><td>Reminders at the same interval.<\/td><\/tr><tr><td>Scheduled action open<\/td><td>Reminders to the person in charge of the action.<\/td><\/tr><tr><td>Manual reminders<\/td><td>Red envelope next to the member concerned, next to each person in charge, or right-click \u203a <strong>Alert by email<\/strong>. A confirmation shows &#8220;A message has been sent to concerned member\u2026&#8221;.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>The counters of reminders are shown at the bottom of the <strong>History<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Restrictions for members who do not answer<\/h2>\n\n\n\n<p>When an event report is not answered within the delays set by your organization (counted from <strong>Written the<\/strong>):<\/p>\n\n\n\n<ul>\n<li>the member can no longer be <strong>scheduled<\/strong> (red calendar icon on the report, red bar on their profile);<\/li>\n\n\n<li>the member can no longer <strong>start an activity<\/strong> (ramp out refused; red table icon);<\/li>\n\n\n<li>if your organization uses the home-page lock, the member is locked on the home page until they answer (or until an overdue scheduled action assigned to them is closed).<\/li>\n<\/ul>\n\n\n\n<p>The restrictions disappear as soon as the member requests an evaluation, when you add an answer manually, or when the report is corrected. Check <strong>Activities allowed<\/strong> on a report (or right-click \u203a <strong>Allow activities for concerned member<\/strong>) when the report must never restrict the member. Administrators can also give a member the profile option that prevents the home-page lock.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Troubleshooting<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Problem<\/th><th>Solution<\/th><\/tr><\/thead><tbody><tr><td>I cannot find a report<\/td><td>Select <strong>All events<\/strong> (or the right folder: hazards, QA and squawks have their own), clear the date filter, then search with <code>ID:<\/code> and the number.<\/td><\/tr><tr><td>The <strong>Correct<\/strong> window only has <strong>Save<\/strong><\/td><td>You do not hold the correction option. Ask a member listed under <strong>Members authorized to correct an event report<\/strong>.<\/td><\/tr><tr><td>The SMS fields are greyed<\/td><td>Only SMS evaluators can change them.<\/td><\/tr><tr><td><strong>Closed date<\/strong> is refused<\/td><td>A scheduled action has a projected date without a closing date. Close or remove the action first.<\/td><\/tr><tr><td>&#8220;Can not delete this event report.&#8221;<\/td><td>The report is answered or corrected. Reopen the steps first, or keep the report.<\/td><\/tr><tr><td>&#8220;Your answer is the same or you have already request an evaluation.&#8221;<\/td><td>The member already requested an evaluation with the same text.<\/td><\/tr><tr><td>The member says they are locked<\/td><td>Check the red icons on the report; add the answer manually if they answered by another means, or check <strong>Activities allowed<\/strong> if appropriate.<\/td><\/tr><tr><td>A reminder failed (&#8220;Check if email sending is activated&#8221;)<\/td><td>The member has no e-mail or e-mail sending is disabled; use an internal message.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Manager checklist<\/h2>\n\n\n\n<ul>\n<li>\u2610 Every new event report has the right member, category, reference and clear questions.<\/li>\n\n\n<li>\u2610 <strong>Not corrected<\/strong> is reviewed weekly; answers are evaluated and events closed.<\/li>\n\n\n<li>\u2610 Every report is assessed in <strong>Security SMS<\/strong> (no report left in <strong>Not assessed<\/strong>).<\/li>\n\n\n<li>\u2610 Every action has a person in charge, a description and a projected date.<\/li>\n\n\n<li>\u2610 Red squares and red Schedule lines are followed up.<\/li>\n\n\n<li>\u2610 Hazard reports are reviewed and marked relevant or unrelated.<\/li>\n\n\n<li>\u2610 SPI and Risk Heatmap are reviewed at each safety meeting.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Sources for the SMS summary<\/h2>\n\n\n\n<ul>\n<li>ICAO Annex 19 \u2014 Safety Management, and ICAO Doc 9859 Safety Management Manual (four SMS components, safety risk probability and severity tables, example 5 \u00d7 5 safety risk matrix and tolerability). Summaries: <a href=\"https:\/\/icao.int\/TrainingDocumentation\/SMI%20Website\/Chapter%202%20Safety%20Management%20Fundamentals\/2.5-12.%20SRM%20Methodology_Risk%20Matrix.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">ICAO SRM methodology \u2013 risk matrix<\/a>, <a href=\"https:\/\/skybrary.aero\/articles\/risk-assessment\" target=\"_blank\" rel=\"noreferrer noopener\">SKYbrary \u2013 Risk Assessment<\/a>.<\/li>\n\n\n<li>ICAO ADREP taxonomy and CAST\/ICAO Common Taxonomy Team (CICTT) occurrence categories: <a href=\"https:\/\/www.icao.int\/safety\/AIG\/taxonomy\" target=\"_blank\" rel=\"noreferrer noopener\">ICAO taxonomy<\/a>.<\/li>\n\n\n<li>Safety performance indicators: <a href=\"https:\/\/skybrary.aero\/articles\/safety-performance-monitoring-and-measurement\" target=\"_blank\" rel=\"noreferrer noopener\">SKYbrary \u2013 Safety Performance Monitoring and Measurement<\/a>.<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"parent":5012,"menu_order":8,"template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5020"}],"collection":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":1,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5020\/revisions"}],"predecessor-version":[{"id":5029,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5020\/revisions\/5029"}],"up":[{"embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5012"}],"prev":[{"title":"Analysis tabs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/event-report-center\/analysis-tabs-grid-view-schedule-spi-risk-heatmap-and-ai\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5019"}],"wp:attachment":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/media?parent=5020"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/doc_tag?post=5020"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}