{"id":5014,"date":"2026-10-11T08:53:03","date_gmt":"2026-10-11T12:53:03","guid":{"rendered":"https:\/\/www.airsupervision.com\/wp-r\/docs\/organization-staff\/event-report-center\/reading-and-managing-a-report\/"},"modified":"2026-10-11T08:53:03","modified_gmt":"2026-10-11T12:53:03","slug":"reading-and-managing-a-report","status":"publish","type":"docs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/event-report-center\/reading-and-managing-a-report\/","title":{"rendered":"Reading and managing a report"},"content":{"rendered":"\n<p>Click a report in the list to open it on the right. The panel title tells you the kind of report: <strong>Event report<\/strong>, <strong>Hazard report<\/strong>, <strong>QA finding<\/strong> or <strong>Squawk report<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-unanswered.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1045\" height=\"755\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-unanswered.png\" alt=\"Unanswered sample event report opened, with the header, the text, the empty Answer area and the buttons at the bottom\" class=\"wp-image-4999\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-unanswered.png 1045w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-unanswered-300x217.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-unanswered-1024x740.png 1024w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-unanswered-768x555.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Unanswered sample event report opened, with the header, the text, the empty Answer area and the buttons at the bottom<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The header<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-header.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1045\" height=\"222\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-header.png\" alt=\"Header of an event report with From, To, category, reference, Activities allowed, QA fields, dates and the restriction icons near the photo\" class=\"wp-image-4998\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-header.png 1045w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-header-300x64.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-header-1024x218.png 1024w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-header-768x163.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Header of an event report with From, To, category, reference, Activities allowed, QA fields, dates and the restriction icons near the photo<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Field<\/th><th>Meaning and use<\/th><\/tr><\/thead><tbody><tr><td><strong>From<\/strong><\/td><td>The creator (investigator). Icons let you send them a message or an e-mail.<\/td><\/tr><tr><td><strong>To<\/strong><\/td><td>The member concerned. The <strong>red envelope<\/strong> sends them a reminder (<strong>Alert again by mail<\/strong>); the <strong>person icon<\/strong> lets you <strong>Modify concerned member<\/strong>.<\/td><\/tr><tr><td><strong>Event category<\/strong><\/td><td>The group of the report. Changing it moves the report to another <strong>Event group<\/strong> folder. Saved immediately.<\/td><\/tr><tr><td><strong>Event reference<\/strong><\/td><td>Your internal reference (for example a tower report number). Saved when you leave the field.<\/td><\/tr><tr><td><strong>Activities allowed<\/strong><\/td><td>When <strong>checked<\/strong>, this report never restricts the member&#8217;s scheduling or activities, even if the answer is late. Hover over the help icon to see the delays applied by your organization.<\/td><\/tr><tr><td><strong>Is QA (Answer has to be corrective)<\/strong><\/td><td>Turns the report into a <strong>QA finding<\/strong>: the member must analyze and propose corrective actions (QA team only).<\/td><\/tr><tr><td><strong>QA Level<\/strong><\/td><td>The level of the QA finding; the delay to answer depends on it (QA findings only).<\/td><\/tr><tr><td><strong>QA audits ref<\/strong><\/td><td>Links the finding to a QA audit (QA findings only).<\/td><\/tr><tr><td><strong>Activity date<\/strong><\/td><td>The date of the activity the report is about.<\/td><\/tr><tr><td><strong>Written the<\/strong><\/td><td>The creation date. The answer delay is counted from this date.<\/td><\/tr><tr><td>Attached files<\/td><td>Files added at creation. Click a file to open or download it.<\/td><\/tr><tr><td>Icons near the member photo<\/td><td><strong>Red calendar<\/strong>: the member can no longer be scheduled because the report was not answered in time. <strong>Red table<\/strong>: the member can no longer start an activity (ramp out). Hover to read the delay.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Every change is recorded in the report <strong>History<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Changing the member concerned<\/h3>\n\n\n\n<p>Click the person icon next to the name in <strong>To<\/strong>. Type at least two letters, choose the new member and click <strong>Change!<\/strong>. Leave <strong>Notify new member<\/strong> and <strong>Notify (previous member)<\/strong> checked to inform both. This is only possible for event reports and QA findings, not for hazards.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-change-member.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"399\" height=\"307\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-change-member.png\" alt=\"Change concerned member window with the member search field and the two Notify checkboxes\" class=\"wp-image-4971\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-change-member.png 399w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-change-member-300x231.png 300w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/><\/a><figcaption class=\"wp-element-caption\">Change concerned member window with the member search field and the two Notify checkboxes<\/figcaption><\/figure>\n\n\n\n<p><strong>When to use it:<\/strong> the report was addressed to the wrong pilot, or the student moved and the instructor must answer instead.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The answer<\/h2>\n\n\n\n<p>Below the report text, the <strong>Answer<\/strong> area shows the member&#8217;s answer:<\/p>\n\n\n\n<ul>\n<li><strong>Answer<\/strong> with no date: nothing has been sent yet. The member may have saved a draft, which is not considered an answer.<\/li>\n\n\n<li><strong>Answered: date<\/strong> and <strong>Waiting for evaluation<\/strong>: the member requested an evaluation. The restrictions are removed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-answered.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1045\" height=\"755\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-answered.png\" alt=\"Event report answered and waiting for evaluation, with the delete icon next to the answer date\" class=\"wp-image-4995\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-answered.png 1045w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-answered-300x217.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-answered-1024x740.png 1024w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-report-answered-768x555.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Event report answered and waiting for evaluation, with the delete icon next to the answer date<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Icon in the Answer line<\/th><th>Action<\/th><\/tr><\/thead><tbody><tr><td><strong>Add answer manually<\/strong> (green plus)<\/td><td>Records an answer for the member, for example when they answered by e-mail or on paper. Shown only while nothing is answered.<\/td><\/tr><tr><td><strong>Paper clip<\/strong><\/td><td>Adds a file to the answer (for example the member&#8217;s e-mail).<\/td><\/tr><tr><td><strong>Red cross<\/strong> next to the answer date<\/td><td><strong>Remove request evaluation<\/strong>: reopens the answer so the member can complete it.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>SMS evaluators can also drag a <strong>hazard report<\/strong> from the list onto the answer area to copy the hazard statement into the event report (after a confirmation). A link between both reports is created.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Adding an answer manually<\/h3>\n\n\n\n<p>The window warns that the text becomes the <strong>official answer<\/strong> and that restrictions are removed. <strong>Upload the supporting evidence<\/strong> (e-mail, letter, testimony) with the paper clip. Type the answer or a summary in <strong>Additional text to the answer<\/strong> and click <strong>Set as answered<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-add-answer-manually.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"419\" height=\"356\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-add-answer-manually.png\" alt=\"Add answer window with the warning, the red evidence notice, the text box and the Set as answered and No buttons\" class=\"wp-image-4968\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-add-answer-manually.png 419w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-add-answer-manually-300x255.png 300w\" sizes=\"(max-width: 419px) 100vw, 419px\" \/><\/a><figcaption class=\"wp-element-caption\">Add answer window with the warning, the red evidence notice, the text box and the Set as answered and No buttons<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Reopening an answer<\/h3>\n\n\n\n<p>Click the red cross next to the answer date (or <strong>Remove, Reopen an Answer<\/strong> in the right-click menu). Type in <strong>Additional text to the alert<\/strong> what you need (for example &#8220;Please explain what you will do differently&#8221;). Click <strong>Yes<\/strong>: the member receives a message, the answer becomes editable again and the delay to answer applies again.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-reopen-answer.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"319\" height=\"341\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-reopen-answer.png\" alt=\"Delete confirmation to remove the evaluation request with the Additional text to the alert box\" class=\"wp-image-4994\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-reopen-answer.png 319w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-reopen-answer-281x300.png 281w\" sizes=\"(max-width: 319px) 100vw, 319px\" \/><\/a><figcaption class=\"wp-element-caption\">Delete confirmation to remove the evaluation request with the Additional text to the alert box<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Buttons at the bottom<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Button<\/th><th>Shown when<\/th><th>What it does<\/th><\/tr><\/thead><tbody><tr><td><strong>Notify<\/strong><\/td><td>Managers<\/td><td>Sends a copy of the report to chosen members (see below).<\/td><\/tr><tr><td><strong>Email<\/strong><\/td><td>A safety e-mail address is configured<\/td><td>Opens your e-mail program to write to the safety address about this report.<\/td><\/tr><tr><td><strong>Message<\/strong><\/td><td>Internal messaging available<\/td><td>Opens a new internal message with the report attached as a file.<\/td><\/tr><tr><td><strong>Answer<\/strong><\/td><td>You are the member concerned<\/td><td>Saves or sends your own answer.<\/td><\/tr><tr><td><strong>Print<\/strong><\/td><td>Always<\/td><td>Prints the report (see below).<\/td><\/tr><tr><td><strong>Correct<\/strong><\/td><td>Managers, report not corrected<\/td><td>Saves or closes the correction (see <strong>Evaluating and closing a report<\/strong>).<\/td><\/tr><tr><td><strong>Delete<\/strong><\/td><td>Highest administrator level, report not corrected<\/td><td>Deletes the report.<\/td><\/tr><tr><td><strong>QA<\/strong><\/td><td>Managers, QA not done<\/td><td>Saves the Quality Assurance inspection.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Notify members<\/h3>\n\n\n\n<p>Choose what to include in the copy (<strong>Main text<\/strong> is always included; add <strong>Answer<\/strong>, <strong>Correction<\/strong>, <strong>QA<\/strong>, <strong>SMS<\/strong>), search and <strong>Add<\/strong> the members, write an <strong>Additional text<\/strong> if needed and click <strong>Notify<\/strong>. Each notification is recorded in the history.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-notify.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"319\" height=\"444\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-notify.png\" alt=\"Notification window with the Include checkboxes, a recipient added and an additional text\" class=\"wp-image-4989\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-notify.png 319w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-notify-216x300.png 216w\" sizes=\"(max-width: 319px) 100vw, 319px\" \/><\/a><figcaption class=\"wp-element-caption\">Notification window with the Include checkboxes, a recipient added and an additional text<\/figcaption><\/figure>\n\n\n\n<p><strong>When to use it:<\/strong> inform the Chief Flight Instructor, the maintenance manager or the accountable executive about an event without giving them access to the Event report Center.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Print<\/h3>\n\n\n\n<p>Choose the <strong>type<\/strong>: <strong>Full report style<\/strong> (everything), <strong>Corrective report style<\/strong> (focused on the correction), <strong>Add Note<\/strong> (with the notes, managers) or <strong>Add Note and history<\/strong> (administrators). Click <strong>Print<\/strong>: the document opens in a new tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-print-report.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"439\" height=\"189\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-print-report.png\" alt=\"Print window with the report type list\" class=\"wp-image-4991\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-print-report.png 439w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-print-report-300x129.png 300w\" sizes=\"(max-width: 439px) 100vw, 439px\" \/><\/a><figcaption class=\"wp-element-caption\">Print window with the report type list<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Delete<\/h3>\n\n\n\n<p>Deletion is permanent and also removes the attached files. It is possible only for a report that is <strong>not answered and not corrected<\/strong>, or for a <strong>hazard report that is not corrected<\/strong>. Otherwise the page shows &#8220;Can not delete this event report.&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-delete-confirm.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"319\" height=\"235\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-delete-confirm.png\" alt=\"Delete confirmation explaining which reports can be deleted\" class=\"wp-image-4980\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-delete-confirm.png 319w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-delete-confirm-300x221.png 300w\" sizes=\"(max-width: 319px) 100vw, 319px\" \/><\/a><figcaption class=\"wp-element-caption\">Delete confirmation explaining which reports can be deleted<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Notes and history<\/h2>\n\n\n\n<p>The <strong>Notes<\/strong> box (managers) keeps internal comments with date and author. Type in <strong>Add a note\u2026<\/strong> and click <strong>Add the note<\/strong>. Notes are never sent to the member.<\/p>\n\n\n\n<p>The <strong>History<\/strong> box (SMS managers and QA auditors) lists every action with date and author: creation, alerts sent, answer saved, evaluation requested, changes of category, SMS modifications (old value \u2192 new value), notifications, files. Its bottom shows the report number, the number of reminders sent (and the last one), the reminders sent for each scheduled action, and all the files grouped by step.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-notes-history.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1045\" height=\"437\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-notes-history.png\" alt=\"Notes box with one note and the Add the note button, and the History box with the reminder counters\" class=\"wp-image-4988\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-notes-history.png 1045w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-notes-history-300x125.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-notes-history-1024x428.png 1024w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/erc-notes-history-768x321.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Notes box with one note and the Add the note button, and the History box with the reminder counters<\/figcaption><\/figure>\n","protected":false},"featured_media":0,"parent":5012,"menu_order":2,"template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5014"}],"collection":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":0,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5014\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5012"}],"next":[{"title":"Creating reports","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/event-report-center\/creating-reports\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5015"}],"prev":[{"title":"Finding and filtering reports","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/managers\/event-report-center\/finding-and-filtering-reports\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/5013"}],"wp:attachment":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/media?parent=5014"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/doc_tag?post=5014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}