{"id":4958,"date":"2026-10-10T19:52:36","date_gmt":"2026-10-10T23:52:36","guid":{"rendered":"https:\/\/www.airsupervision.com\/wp-r\/docs\/general-knowledge\/memorandum\/"},"modified":"2026-10-10T21:24:45","modified_gmt":"2026-10-11T01:24:45","slug":"memorandum","status":"publish","type":"docs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/general-knowledge\/memorandum\/","title":{"rendered":"Memorandum"},"content":{"rendered":"\n<p>A <strong>memorandum<\/strong> (or <strong>memo<\/strong>) is an official notice published by the people in charge of your organization \u2014 for example the Chief Flight Instructor, the Operations Manager, the Safety Manager or the Quality Assurance team. It is used for information that <strong>every concerned member must know<\/strong>: a new or changed procedure, a temporary restriction, a safety notice, a regulatory change, a new form to use, and so on.<\/p>\n\n\n\n<p>A memorandum is not a simple message. It was built so that the organization can be <strong>sure that each concerned member has read it<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>it is addressed to one or more <strong>roles<\/strong> (for example <em>Flight instructors<\/em> or <em>Students<\/em>), so every member who has one of those roles is concerned;<\/li>\n\n\n<li>as long as a concerned member has not <strong>acknowledged<\/strong> it, AirSupervision <strong>locks access to the rest of the application<\/strong> and keeps showing the memorandum;<\/li>\n\n\n<li>when the member clicks <strong>Acknowledge<\/strong>, the system records the <strong>date and time<\/strong> of the acknowledgment, and the person in charge can see who has read it and who has not.<\/li>\n<\/ul>\n\n\n\n<p>Some memoranda also include a <strong>mandatory survey<\/strong> that must be completed to acknowledge them. See <strong>Memoranda with a mandatory survey<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/memo-locked-unread.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1560\" height=\"735\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/memo-locked-unread.png\" alt=\"Memos center seen by a normal member, the Unread (1) folder selected and the new memorandum opened with the Acknowledge button\" class=\"wp-image-4949\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/memo-locked-unread.png 1560w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/memo-locked-unread-300x141.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/memo-locked-unread-1024x482.png 1024w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/memo-locked-unread-768x362.png 768w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/10\/memo-locked-unread-1536x724.png 1536w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Memos center seen by a normal member, the Unread (1) folder selected and the new memorandum opened with the Acknowledge button<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Why acknowledgment matters<\/h2>\n\n\n\n<p>In aviation, a procedure is only useful if everyone applies it. Regulators and quality systems expect the organization to <strong>prove<\/strong> that important information reached the people concerned. The acknowledgment date and time recorded by AirSupervision is that proof \u2014 for the organization and for you.<\/p>\n\n\n\n<p><strong>When to use this:<\/strong> read every memorandum carefully before clicking <strong>Acknowledge<\/strong>. By acknowledging, you confirm that you have read and understood it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Where to find memoranda<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Where<\/th><th>What you see<\/th><\/tr><\/thead><tbody><tr><td>E-mail and internal message<\/td><td>When a memorandum is published, the concerned members usually receive an e-mail and a message in AirSupervision.<\/td><\/tr><tr><td><strong>Memos center<\/strong><\/td><td>All memoranda addressed to you. The <strong>Unread<\/strong> folder shows how many you still have to acknowledge.<\/td><\/tr><tr><td>Home page, <strong>Last memos<\/strong><\/td><td>The most recent active memoranda, when your organization shows them. Click the arrow to open the memorandum.<\/td><\/tr><tr><td>Mobile version and app<\/td><td>The <strong>Memorandums<\/strong> menu entry, with a badge showing the number of unread memoranda.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Articles in this chapter<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Receiving a memorandum<\/strong> \u2014 the e-mail you receive and the active date.<\/li>\n\n\n<li><strong>Reading and acknowledging a memorandum<\/strong> \u2014 the access lock and the Acknowledge button.<\/li>\n\n\n<li><strong>Memoranda with a mandatory survey<\/strong> \u2014 when a survey must be completed to acknowledge.<\/li>\n\n\n<li><strong>Finding and printing memoranda<\/strong> \u2014 folders, calendar, search, Open and Print.<\/li>\n\n\n<li><strong>Publishing a memorandum<\/strong> (in the <strong>Organization staff<\/strong> section) \u2014 how a person in charge creates a memorandum and follows who has read it.<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"parent":87,"menu_order":16,"template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/4958"}],"collection":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":1,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/4958\/revisions"}],"predecessor-version":[{"id":4966,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/4958\/revisions\/4966"}],"up":[{"embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/87"}],"prev":[{"title":"Event report","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/general-knowledge\/event-report\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/4945"}],"wp:attachment":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/media?parent=4958"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/doc_tag?post=4958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}