{"id":3828,"date":"2026-03-01T14:44:47","date_gmt":"2026-03-01T19:44:47","guid":{"rendered":"https:\/\/www.airsupervision.com\/wp-r\/?post_type=docs&#038;p=3828"},"modified":"2026-03-01T15:07:52","modified_gmt":"2026-03-01T20:07:52","slug":"misc-20","status":"publish","type":"docs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/administrator\/airsupervision-settings\/the-system-settings\/misc-20\/","title":{"rendered":"Logs"},"content":{"rendered":"\n<p>The <strong>Logs<\/strong> tab is used to monitor portal activity and active sessions in near real time.<br>It helps administrators review who connected, filter activity, and perform basic security maintenance actions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150051.png\"><img loading=\"lazy\" decoding=\"async\" width=\"977\" height=\"743\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150051.png\" alt=\"\" class=\"wp-image-3845\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150051.png 977w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150051-300x228.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150051-768x584.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Logs tab with live button, filters, log list, and connected users panel<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Main Areas<\/strong><\/h2>\n\n\n\n<ol class=\"wp-r_indent50\">\n<li><strong>Activate Real time logs<\/strong><br>Starts automatic refresh of log entries every 30 seconds. Click again to stop.<\/li>\n\n\n\n<li><strong>Filters<\/strong><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-r_indent50\">\n<li>Member filter: start typing to target one user.<\/li>\n\n\n\n<li>Date range: use <strong>From<\/strong> and <strong>To<\/strong>.<\/li>\n\n\n\n<li><strong>filter<\/strong> button: apply selected criteria.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-r_indent50\">\n<li><strong>delete<\/strong><br>Opens confirmation to delete logs before a selected date.<\/li>\n\n\n\n<li><strong>Log results area<\/strong><br>Shows matching entries and pages. Click a log line to open IP details with location map when available.<\/li>\n\n\n\n<li><strong>Members actually seen as connected<\/strong><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-r_indent50\">\n<li>Displays currently connected members.<\/li>\n\n\n\n<li><strong>Disconnect all<\/strong> ends all active sessions.<\/li>\n\n\n\n<li>Refresh icon reloads this connected-members list.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-r_indent50\">\n<li><strong>Special options<\/strong><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-r_indent100\">\n<li><strong>Reset Bruteforce<\/strong> clears stored brute-force attempt records.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150051-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"977\" height=\"743\" data-id=\"3847\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150051-1.png\" alt=\"\" class=\"wp-image-3847\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150051-1.png 977w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150051-1-300x228.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150051-1-768x584.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Logs filter row (member, date range, filter and delete actions)<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150222.png\"><img loading=\"lazy\" decoding=\"async\" width=\"974\" height=\"432\" data-id=\"3848\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150222.png\" alt=\"\" class=\"wp-image-3848\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150222.png 974w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150222-300x133.png 300w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150222-768x341.png 768w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\">Reset Bruteforce action in Special options<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150710.png\"><img loading=\"lazy\" decoding=\"async\" width=\"508\" height=\"322\" data-id=\"3851\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150710.png\" alt=\"\" class=\"wp-image-3851\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150710.png 508w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/03\/Capture-decran-2026-03-01-150710-300x190.png 300w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/><\/a><figcaption class=\"wp-element-caption\">IP locator<\/figcaption><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Troubleshooting<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">No logs shown<\/h3>\n\n\n\n<ul class=\"wp-r_indent50\">\n<li>Clear member\/date filters and click <strong>filter<\/strong> again.<\/li>\n\n\n\n<li>Check that selected date range is valid and not too restrictive.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Live mode not updating<\/h3>\n\n\n\n<ul class=\"wp-r_indent50\">\n<li>Confirm button state switched to <strong>Stop Real time logs<\/strong>.<\/li>\n\n\n\n<li>Wait at least 30 seconds (live refresh interval).<\/li>\n\n\n\n<li>Stop and re-enable live mode to restart refresh cycle.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Connected users list is empty<\/h3>\n\n\n\n<ul class=\"wp-r_indent50\">\n<li>Click the refresh icon in the connected-members block.<\/li>\n\n\n\n<li>Verify there are active user sessions at that moment.<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"parent":719,"menu_order":22,"template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3828"}],"collection":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":8,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3828\/revisions"}],"predecessor-version":[{"id":3852,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3828\/revisions\/3852"}],"up":[{"embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/719"}],"next":[{"title":"Institution Privacy Policy","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/administrator\/airsupervision-settings\/the-system-settings\/misc-21\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3837"}],"prev":[{"title":"Automated mess","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/administrator\/airsupervision-settings\/the-system-settings\/misc-19\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3802"}],"wp:attachment":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/media?parent=3828"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/doc_tag?post=3828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}