{"id":3066,"date":"2026-02-11T08:11:35","date_gmt":"2026-02-11T13:11:35","guid":{"rendered":"https:\/\/www.airsupervision.com\/wp-r\/docs\/organization-staff\/clock-puncher\/common-admin-troubleshooting\/"},"modified":"2026-02-26T20:27:45","modified_gmt":"2026-02-27T01:27:45","slug":"common-admin-troubleshooting","status":"publish","type":"docs","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/organization-staff\/clock-puncher\/common-admin-troubleshooting\/","title":{"rendered":"Common Admin Troubleshooting"},"content":{"rendered":"\n<p>If users cannot punch,&nbsp;first verify device authorization and global device lock status.<\/p>\n\n\n\n<p>If punch-out is refused,&nbsp;check whether there is an active matching punch-in.<\/p>\n\n\n\n<p>If deletion fails,&nbsp;check whether the line is protected by consistency or accepted period logic.<\/p>\n\n\n\n<p>If event icon upload fails,&nbsp;verify the file format and retry with a valid image.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/02\/13.png\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"572\" src=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/02\/13.png\" alt=\"\" class=\"wp-image-3103\" srcset=\"https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/02\/13.png 682w, https:\/\/www.airsupervision.com\/wp-r\/wp-content\/uploads\/2026\/02\/13-300x252.png 300w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/><\/a><figcaption class=\"wp-element-caption\">Statistics dialog with selected date range and summary results.<\/figcaption><\/figure>\n","protected":false},"featured_media":0,"parent":3046,"menu_order":11,"template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3066"}],"collection":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":3,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3066\/revisions"}],"predecessor-version":[{"id":3120,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3066\/revisions\/3120"}],"up":[{"embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3046"}],"next":[{"title":"History","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/organization-staff\/clock-puncher\/history\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3105"}],"prev":[{"title":"Practical Restrictions and Limits","link":"https:\/\/www.airsupervision.com\/wp-r\/docs\/organization-staff\/clock-puncher\/practical-restrictions-and-limits\/","href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/docs\/3064"}],"wp:attachment":[{"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/media?parent=3066"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.airsupervision.com\/wp-r\/wp-json\/wp\/v2\/doc_tag?post=3066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}